Trouble with validating api credentials

API
1

Hello,
I have created an api user from our admin account for our server. Using Arthur Shaw’s susoapi R package, I have set the credentials.
set_credentials(
server = “http://1*...**/”,
workspace = “XXX”,
user = “xyz_api”,
password = “xyz1”
)
When I check credentials, it says “Credentials invalid for workspace XXX.”

However, when I run get_workspace function using GUID for the xyz_api user, it gives XXX workspace in the list.
The credentials are correct, yet I am not able to access any data.

I also created another API user xyz_api1 account to check. When I set credentials using xyz_api1 details, it is giving me the same error. Not only that, I am not even able to run the ‘get_workspaces’ function with this user. It gives following error:

Error in value[[3L]]():
! No workspaces found.

I am new to both R and APIs in general so it may be that I am missing something obvious, but I would appreciate any help nonetheless.

2

If possible, let’s continue the discussion in an issue on GitHub.

If not possible, we can continue here.

Whatever the case, could you please say:

  • Which version of Survey Solutions
  • Whether the user is indeed an API user (as opposed to an HQ user)
  • Whether the workspace name is correctly specified. Note it should be the name, not the display name.
3

Apologies for the delay. I have raised an issue on github.
But to respond to your queries,
I am using 22.09.1 (build 33151) version.
Both user IDs mentioned are API users
I am using workspace name as opposed to the display name.