Synchronization problem to receive assignments

[crdaburkina]

Dear team,
I have synchronization problem. When i synchronize my tablets to receive assignments i receive this message : “Synchronization has been interrupted. Please try again. No connection to the Supervisor application. Please make sure the Supervisor site is available.”
I ask your help
Thanks

[martinb]

I have a same problem in my private-demo server…

[sergiy]

Check if the following applies:

Synchronization problem with some old tablets

A number of users have reported connectivity issues characterized by the following symptoms : There was no problem to begin with, but it appeared “recently” Some devices are affected and synchronization always results in an error, while other devices synchronize normally with the same server. There is no problem to access the server page from the browser (e.g. mobile version of the Chrome browser) from the same or a different device. We have investigated the issue. The common property of the …