I have tried to set up a server on AWS but was stuck when reaching a step which requires an installation of Remote Desktop Connection. It mentioned that "Remote Desktop can’t connect to the remote compute for one of these reasons: 1) Remote access to the server is not enabled; 2) The remote computer is turned off; 3) The remote computer is not available on the network ". I already tried to turn on the option on my laptop but still didn’t work.
in all probability this is not related to Survey Solutions. The messages you received give you some possible leads. All of them mention the word remote. Remote is not the one that you have in your hands, but the one it is talking to. So I don’t see how doing anything to your laptop can affect the situation.
Thank you for your response. Could you introduce or recommend to anyone who has experience in setting up on this AWS? There are too many steps which make it difficult for us to appropriately follow.