Server export connectivity check error

Hi,

I trying to set Server but exporting data is not working.
I get this error message on diagnostics tool, do you have any idea how to fix it?
Version: 20.10.0.29534

Thank you.

The response message clearly states:

“Your request is prohibited because the request is on loopback from external IP”.

This message is not from Survey Solutions, but from some other software that controls the access to ports. Please google this error message and select the pages relevant to the software installed on your machine or consult the person administering the server if that is not you.