Is there a procedure available to remove old survey data from the Survey Solutions Server?
There is a function available for admin to delete particular questionnaire including interviews and assignments created from it.
If it’s not you are looking for what is the meaning of “old survey data” in this context?
Yes, I want to remove a survey from the HQ along with all its assignments.
What is the function available for admin to delete particular questionnaire including interviews and assignments created from it? Please let me know.
This function does not appear to be working. When I tried it the questionnaire gets greyed out and cannot be removed from the system.
See:
Is this your situation as well?
What version of Survey Solutions are you running on your server?
If it is not the latest version, please update.
Best, Sergiy
I already updated it. That makes no difference, I am currently on 23.06.2 (build 34597). Is there a way around this problem?
Have you tried to delete questionnaire after update?
If you have and it’s still there, please provide log file for headquarters for that day.
Yes, I have. See attached the log files requested for today after I once again tried to delete a survey.
headquarters0609_2023.pdf (46.1 KB)
In this log there is a record:
2023‐09‐06 09:24:32.428 ‐04:00 [INF] Questionnaire ECCU Financial Literacy and
Financial Inclusion Survey 2022_v3 009e067662954424938b0716196ba3a4$5 deleted in
30.40s
Could you confirm that this is the questionnaire you are trying to delete and it no longer present on UI?
Yes, this is the questionnaire I am trying to delete. However, it is grayed out and cannot be removed from the UI. All the questionnaires, interviews and related transactions remain and cannot be removed.
We’ve made adjustments in the application logic to address this issue.
It’s scheduled to be released next week.
Great, will look out for the updated version