Questionnaire disappeared

Hi,
Sometimes a questionnaire that are in the status of incomplete/complete disappear on a tablet. The interviewer have to uninstall and reinstall the application and after that the questionnaire will appear again.
Thank you

This is a known issue as described here.

To my knowledge, uninstalling the application will erase all data that was captured and should therefore be avoided by all means!

1 Like

The interviewer app does not separately visualize the questionnaires, which do not have statuses. @amarone most likely meant interviews instead.

If the recommendations in Peter’s email are ineffective, provide more details, please.