Questionnaire blocked via web

A questionnaire loaded into a mobile device was left unfinished, looking to complete it via web, but it was blocked for access via web.

This is by design.
Also: not questionnaire, but interview.

tank you, so there’s no way that a interview started in the devise can be finished via web?

If the interview was started on a device, the server doesn’t know of this until the interview is completed and synchronized.