problems with map synchronization

Dear all,

I hope you are very well. I am writing in the framework of the agricultural project, where the methodology designed, and the goals of achievement of the interview posed, suppose to avoid as much as possible that the collectors move from the regional office to the rural segments, because that implies an investment of time that is detrimental to the progress of the management.

In this context, the expectation is to take advantage of the functionalities offered by SurveySolutions to assign workload by linking maps and not to depend on a manual loading of these, however, when testing this week, we were not able to perform this linkage completely. This is because, as far as we could tell, the linking between files and the interviewer tool is achieved as long as the map files are hosted on the internal memory of the device. Given that the size of the files exceeds 35 GB, we opted to work with external memory (we did so in an experience in 2022), however, this time it was not possible to assign from SurveySolutions the workload with maps when they are in external memory. The hypothesis we have is that it may be linked to the version of SurveySolutions we are working with (23.09).

I would appreciate if you could help us to solve this problem.

Thank you very much.
Best regards,

Translated with DeepL.com (free version)

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The instructions on uploading digital map files to the server and distributing them to the interviewers are here:

Dear all,

Complementing what ctapia mentioned, is it possible that when synchronizing the maps in the Interviewer, the “TheWorldBank” folder could be automatically created in the external memory?

Thank you very much.

Best regards,

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