Problems when exporting survey data

Hello SS team,

I’m trying to export the survey data, but it does not show the buttons for download.

Thank you in advance for your help.

This has been discussed already in:

If this issue occurs it is usually temporary in nature and gets resolved within some times, so it’s worth retrying. Users of the forum will not be able to assist with such an issue. Instead contact the tech support by email specifying:

  • the name of the server,
  • the name of the survey, and
  • the date/time attempted.

The team maintaining the servers will follow up as this is not a user’s error, but a maintenance issue.