PDS Forgot password

Is it possible to recover a lost password from a PDS?

It’s good, I followed the link https://support.mysurvey.solutions/getting-started/portal/

Dear Support,

It seems like I have the same issue as described above. But when right-clicking on my PDS, I cannot see any options other than “Open” & “Remove server”.
Any suggestions on how to reset my password?
Thank you.


Dear Benjamin, thank you for your message. We will have a look. Best, Sergiy

Dear Benjamin,

You may Request password reset for PDS server now.
Sorry for inconvenience.


The issue has been fixed, thanks for your support.