New Server Taking Too Long

Hello SS Team,

I requested a new server on Jan 16th for a new questionnaire. However, it is now jan 20th and still did not get any news.

How can I check if my request has any errors?


Dear SS Team,

Any resolution to this?


Got the new server.
Issue resolved.

Thank you.

  1. The World Bank was closed on Monday the 20th due to a national holiday observed in the USA.

  2. Please give us at least 2 business days for creating the servers (see Timing here). Note that it may take more, in particular if we need to communicate with the requester.

  3. If your request has been rejected for any reason you will see it in the portal where you’ve submitted it along with an email notification.