Maps Error: Synchronization interrupted Interviewer

Hello survey team, I want to report a problem that happened after updating the server version 21.01.5, the map synchronization in APK Interviewer throws the following message: The supervisor’s website address is not valid, make sure you have entered the correct url

However other sync processes in APK Interviewer work correctly.

ATTE, Felipe Jiménez

Hello Felipe,

is the issue occurring repeatedly?
Can you replicate the same issue using a PDS or the demo server?

Thank you, Sergiy

Hi Sergiy, I did the tests with the demo server and the problem was not replicated in Tablet, ruling out problem in the Interviewer apk. Therefore delete all the previously loaded maps and reload these in HQ with that the synchronization works correctly

thank you, Felipe Jiménez