Hello,
I have a question about the supervisor app. It is possible to establish a connection between the supervisor app and the interviewer app only by
Vertical Sync?
Please elaborate.
What is the practical situation? What is it that you are trying to achieve?
Let the type of synchronization be part of the answer, not the goal.
I need to be able to assign interviews from HQ to a supervisor, and that supervisor can assign it to an interviewer from the supervisor app without needing to be near the interviewer (no horizontal sync).
With the first step of assigning the interview to the supervisor from HQ there are no problems, but when I assign the interview from the supervisor app I can’t send it to the interviewer app and not to HQ either. I have only been able to do this with horizontal sync.
In short: I can receive data from HQ but I can’t send from the supervisor app to HQ and not to the interviewer app either.
No sync errors appear at any time. I would like to know if this is possible and confirm that it is a bug in my server configuration.
(Sorry if the Google translation is not the best).
According to your description you don’t need to use the Supervisor App. Use the web login to the server for the supervisor to distribute assignments online between the interviewers synching to the server (vertically).
Assignments made on the tablet are not pushed upstream to the server [by design, hence not a bug].
Well, Im going to use the web supervisor. My interest was to have a more comfortable application for the supervisor in the field.
Thank you!
Hello Mateo,
And this is the objective of everyone involved in Survey Solutions development.
In this post I have asked the community to provide feedback on the Supervisor tablet app, and over the course of 5 months there were exactly zero responses from the members of this forum.
If there is anything that is missing or can be improved, feel free to write a feature request in the corresponding section of the forum.