I have setup my local installation on a Windows Server 2012 R2 running Survey Solutions 21.09.5, I am using Certify The Web to do my SSL certificates. We are having problems connecting tablets lower than Android 7 to the server.
as seen below
The diagnostic from the tablet is:
Version: 21.09.5 (build 29849)
Device model: Lenovo TB3-X70F
Device type: Tablet
Android version: 6.0
RAM: 1.9 GB total, avaliable 28% (0.5 GB)
Disk: 11.3 GB total, avaliable 48% (5.4 GB)
DBSize: 263.7 KB
CurrentDateTime: 12/17/2021 2:14:54 PM
The newer tablets have been able to connect to the server however the bulk of our tablets OS are lower than Android 8.
Does any one know the steps for me to resolve this problem?