DianeJ
August 3, 2026, 5:35am
1
Hi Survey Solutions team,
A colleague faced an issue displaying the button to import questionnaires. The browser was not on full screen mode and her computer is around 13 inch. The problem was solve with full screen mode but how to do if we are using a smaller computer and the button is not displayed?
sergiy
August 3, 2026, 7:34am
2
The problem is really not in the screen being too small, but the screen (window) size falling into a relatively small range where the menu is not yet collapsed, but the translated texts make it overflow covering the button you need:
Suggestion: Just size the window to become either smaller or larger (either should work), or change the zoom level.
See also here:
in surveys solutions v.21.01.8 why when we create a new workspace other than defaultworkspace, the button to import the questionnaire into the new workspace is no longer displayed. is there a way to correct this error? which appears after the update?
DianeJ
August 3, 2026, 7:50am
3
It is ok with the procedures indicated. Thank you
sergiy
August 31, 2026, 3:05pm
4
Thank you for confirming that the workaround has worked!
Still, to avoid confusion in the future this will be fixed in the application code as per:
opened 09:00PM - 03 Aug 26 UTC
bug
in: headquarters
**Describe the issue**
The top menu at the HQ website can fold into multiple lin… es causing overlap issues with the content of the page and in some cases preventing the users from being able to execute certain actions if the necessary button is at the top of the page.
https://forum.mysurvey.solutions/t/importer-un-masque-import-questionnaire-button-not-visible/7771
**What steps will reproduce the problem?**
1. Switch browser language to ***French***
2. Login to HQ as a user in the role `admin`
3. Go to questionnaires list: `MENU` --> `Survey Setup` --> `Questionnaires`
4. Start resizing the window
**What is the expected result?**
The `Import questionnaire` button remains visible at every possible size of the window.
**What happens instead?**
In some size/resolution combinations the top menu wraps to a second line covering the `Import questionnaire` button.
Note:
- the issue is not so much about cosmetics, but about functionality. An unexpecting user has no intuition on how to gain access to the functional control that is covered by the menu.
- the issue may depend on the specific translation/language, size of the screen/zoom/font/etc and the role of the user (determines which menu items will be shown).
**Environment:**
- Application: Headquarters
- Version: `v26.07`
**Screenshots, appsettings, logs**
<img width="800" height="408" alt="Image" src="https://github.com/user-attachments/assets/8be998cf-1f28-42d3-9069-bcd4a06a5f0d" />
