Importation of questionnaire

1

I cant import a questionnaire to the server: the error returned is: Could not connect to Designer. Please check if Designer is available and try again, yet I can logon successfully to the designer. What could be the problem

2

Try to import the same questionnaire to the Demo server. If it succeeds, then the problem is with your server.

3

Thank you Sergiy. The questionnaire imported successfully on the DEMO server. I need to find out the issue with our server.

4

Could be as simple as your server can’t connect to the Internet.

5

Indeed there were internet problems at office when I inquired. I will try again when they are sorted.
Thanks again Sergiy

6

Thanks, Sergiy. It worked. Once the internet problems got sorted, I managed to import the questionnaire onto the server!

7

Reliable internet connection is crucial for the server. Much more so than for any workstation that you are using around the office.

I am glad that you’ve managed to resolve it!

Best, Sergiy