headquarters

Hello,

I have a question concerning the headquarters.

I want to assign the headquarters to access only one questionnaire…

Is that possible?

Actually the headquarters can access all the questionnaires and view all the interviews…

Thanks

Dear Faizal,

No, this is not possible. As a headquarter you can see all the questionnaires which are stored on the server.
We have an Observer role also - it can be created by Admin user - it is useful as you can see everything but you cannot edit.

Survey Solutions Team support

Dear Aleksandra

Thanks form your prompt reply.

My issue is that I want to create different headquarters with each one can have access to his questionnaire only and then do whatever he has to…

Dear Faizal,

no, this is not possible. Even when you create head1, head2, etc. - they will see all the questionnaires imported to the server.

Regards,

Survey Solutions Team support

Dear Aleksandra,

Can I delete a headquarter? I have created one for testing purposes but I cannot find where and how to delete it.

Thanks

Dear Aleksandra,

Thanks for your prompt reply.
I understand that headquarters once created can never be deleted unless it is locked by the Admin and then the headquarters will not be able to access the server? Am I right?

The headquarters can view all questionnaires and all interviews? Am I right?

Can we still manipulate the supervisors and interviewers? Can they be deleted? Or same like headquarters?

I intend to re-initialise my database and start from scratch. Is there a possible way of doing that?

Thanks

Dear Faizal,

I understand that headquarters once created can never be deleted unless it is locked by the Admin and then the headquarters will not be able to access the server? Am I right?

Yes. You can lock headquarter and he won’t be able to log in.

The headquarters can view all questionnaires and all interviews? Am I right?

Yes. HQ can view all questionnaires and all interviews.

Can we still manipulate the supervisors and interviewers? Can they be deleted? Or same like headquarters?

Supervisors and interviewers can be archived and unarchived.

I intend to re-initialise my database and start from scratch. Is there a possible way of doing that?

You can send us a request to clean everything up from the server and start from the very beginning in case you don’t have any collected data.

Best regards,

Komarovskaya Aleksandra

Survey Solutions Team Support

Main Site: http://www.worldbank.org/capi
Documentation: http://go.worldbank.org/XFG5IAXBC0
Questionnaire Designer: https://solutions.worldbank.org
Demo Server: https://demo.mysurvey.solutions (Login/Password: Headquarters1)
YouTube Channel: https://www.youtube.com/c/SurveySolutionsCAPI