First time Login password not received

Dear Sir

As per our request we have assigned with Thanking you for the same and kindly oblige that we are very much new to this survey solutions.

However there is no information received towards username and password. I daily check emails including spam.

Kindly advise,

Reset your password using the self-service portal where you requested the server in the first place.

The new password will be mailed to you.

1 Like

Dear all,
I am having the same problem. I have received the server. When I click on the server link, I am taken to the headquarters login but can’t login - (password and username do not work). When I try to reset my password using the self-service portal (as suggested by @sergiy) - the reset link does not arrive in my inbox. (
Any help would be appreciated.

Thank you,this has now been resolved.