Kindly assist with this error: Fail to import questionnaire to Headquarters. Please contact support to resolve this problem
Do you know the version of the Survey Solutions software installed on the server?
Does the questionnaire compile in the Designer without errors?
Please let us know if there are any relevant records in the server’s error log around the time you’ve attempted to import the questionnaire.
Hi, I’m having the same problem but the form compiles without errors. The server has recently been upgraded and works fine on other surveys. Please assist
(SERVER IS: https://50x2030methods.worldbank.org/)
Server Version is 23.06.1 upgraded two months ago with ESRI extension
Possible this is due to the amount of attachments on this form? ~90MB
Hello @emass1991 ,
thank you very much for reporting the issue. We have reproduced the issue with a large attachment:
@emass1991 , could you please re-check if the issue with importing a questionnaire with a large attachment from Designer to HQ is still present?
Also, if anyone else has experienced this issue after 21 August 2023, please write details here.
Thank you, Sergiy