Error when uploading ZIP with GeoTIFF file

Dear SS Team,

I am getting the following error when attempting to upload a ZIP file (28 MB) that contains a GeoTIFF file:

“Error occurred. Archive contains not map files”

The original ZIP file also contained an XML file and an OVR file, but the error persisted even after removing these files.

Thank you in advance for your help!

Could you please re-check if your zip file contains

  • one and only one file
  • this file is a valid GeoTIFF file

Validate with (caution, external link) or a similar tool.

Thanks for getting back to me, Sergiy! I’ll give the validation a try.