Error "response status code does not indicate success" when downloading data

Good day,
we are getting this error when trying to export .tab data
the version we are using is 19.08.1

System.Collections.Generic.List1[System.Object]|ExceptionLogger.System.Web.Http.ExceptionHandling.IExceptionLogger.LogAsync => ExceptionLogger.LogAsync => NLogExceptionLogger.Log] 2019-09-25 14:56:35.1783[Info] AuditLog - Quarterly Labour Force Survey 2019 Test v1 : exported; Tabular [] 2019-09-25 14:56:36.1908[Error] NLogExceptionLogger - GET http://192.168.5.7:9702/api/DataExportApi/Status?id=0 [Refit.ApiException: Response status code does not indicate success: 405 (Method Not Allowed). at Refit.RequestBuilderImplementation.<>c__DisplayClass14_02.<b__0>d.MoveNext() in D:\a\1\s\Refit\RequestBuilderImplementation.cs:line 274
— End of stack trace from previous location where exception was thrown —

I would really appreciate it if you can give me assistance

Regards
Danie

Dear Danie,

thank you very much for reporting the issue. Our team is working on a solution for this issue reported by you [and also another user] to the support.

We believe the data is intact and this is solely the export process problem.

We regret of any inconvenience and delay caused by this issue.

Best, Sergiy