Error exporting Survey statistics report to XLSV file

Hi everyone,

We are having some problems trying to export the report “Estadisticas de encuestas” which is translated to “Survey statistics”. The error occurs when we try to export the report to XLSV file and only occurs with this report. The export works fine with the CSV and TAB files.

We get a HTTP 500 internal server error.

Thanks for your help.

500 is the internal server error, which means that there is hardly anything that can be seen from outside. You need to inspect the server logs for the Survey Solutions to get the detailed explanation of what happened.