Does Survey Solutions handle this type of email notifications?
Email to supervisor, when interviewer complete a survey
(an automatic way to notify supervisors when a survey is ready for review)
Email to interviewer, when supervisors reject a survey
(interviewers require a notification saying that they have to attend comments made by supervisor, specifying that they should only edit the answers that the supervisors marked with a comment that needed and update)
Do you know if this is possible and where can i find these templates?
from which source have you learned about these notifications?
Hi @sergiy ! their are just some use cases i need to know if the platform allows,
do you know if ss can generate this notifications?
I think the documentation is quite clear about this:
Yes, clearly it is possible to take the source code of Survey Solutions and modify it to have this new feature.
Hi thanks !, still i think that the issue with this post is unrelated to the documentation link you provided.
What i mean is, if the platform can gave me automatic notifications for:
Case 1: Notifying Supervisor of Survey Completion
- Platform automatically sends email to supervisor when a registered interviewer completes a survey they oversee (or from an interviewer user that they oversee)
Case 2: Alerting Interviewer about Rejected Survey
- Platform automatically sends email to interviewer when a registered supervisor (thats related and must supervise their interviews) rejects their completed survey, including necessary revisions or feedback.
could this be done within this tool with templating?
i found this on the documentation:
this use case may satisfy case. 2:
but for case.1, i dont know if this type of notification can be sent to the supervisor (making it OK for no. 1):
Can the platform send notifications to supervisors once the interviewers they are responsible for have completed their assignments?
Is there a feature in the platform that sends notifications to interviewers when their completed surveys are rejected by their supervisors?
i thinks this are really common use cases/escenarios for a survey tool, and i’m wondering/asking if ssolution contains this 2 types of notifications.
and in the whole use cases of this sw, there was never a road to include notifications between staff profiles?
if i want to create this notifications, do you think i can check / use log tables ? (event or system log tables?)
regarding the source code:
its possible to download or access source code so i can fork / work on notifications?
- I posted the link to the source code in my reply above.
- I have corrected the outdated page that you’ve mentioned to reflect on availability of the source code.
Let me know if you find other outdated information. As I explained in this thread this used to be a closed-source project, but not anymore.
if i want to create this notifications with python scripting outside the ssolution system, do you think i can get / check / use log tables ? (event or system log tables?) and work with that.