Detecting multiple entries during web interview

Hi SS Support,

I was wondering if it is possible to detect if a web interviewee has filled in more than one questionnaire? Is their IP address recorded anywhere?

thanks

Phil

Dear Phil,

as of current version - No.

Bear in mind also, that there are two complications in addition - two or more real respondents may share the same IP, and one respondent may fill out the interview from multiple devices.

Best, Sergiy Radyakin.

Yes. By all means. You can designate the identifying fields as usual and collect any jnformation that helps you distinguish between the respondents: names, birthdays, phone numbers, emails, zip codes, customer numbers, etc and any combination of them. Best, Sergiy

Hi Sergiy,

Thanks for your reply. I thought this might be the case. I guess the solution is to ask the interviewee to enter their email address before starting the interview or something similar.

regards,

Phil