Good day,
I have just upgraded to version 21.06.2( from 21.01).
I read under the release notes that in version 21.05 there was a CAPI to CAWI switch function which I am very excited about and that we want to use.
The release notes indicate a Switch interview to Web Mode on the completion page of the interview, but I do not see it on the completion page, also the Switch to…for the supervisor to change the mode under the interviews is grayed out.
I am sure I am doing something wrong.

@daniedk, please refer back to the release note (the relevant paragraph highlighted):


If anything, I can only add that the tablets don’t know anything about the changes on the server without a successful synchronization. So if you switch anything on the server, it will not magically become available on all the tablets, that should be obvious.

Hope this helps.

Best, Sergiy

Hi Sergiy,
forgot to select the allow interviewer switch like you suggested…rookie mistake :man_facepalming:.
Thanks for pointing it out :+1:


Great! Thank you for confirming the problem was just a setting needed to be ticked.