Hello Survey Solutions Support Team,
I’m experiencing an issue in the Designer interface where the top-right action buttons — specifically Publish, Export, Clone, and Download PDF — are not appearing, even though:
What I’ve Tested So Far
I am the owner of the questionnaire (confirmed under My Questionnaires).- I created a new dummy questionnaire called
Test - Button Visibility, with just one text question. - I compiled it successfully — no errors.
Yet, none of the usual post-compilation buttons appear in the editor interface.
Session Isolation Tests
I’ve also done the following to eliminate session/cache issues:
- Opened Incognito window in Chrome → logged in again → same issue.
- Cleared all cookies & cache in Chrome → issue persists.
- Tried it on another browser → same result.
Screenshot Attached
I’ve attached a screenshot of my My Questionnaires view showing the new test questionnaire created under my account:
Filename:
e0e70967-7de5-47bc-98b1-a3373970d912.png
Request
Could you please investigate whether this is:
- A Designer UI bug,
- A permissions glitch affecting my account, or
- A server-side issue affecting button rendering?
Let me know if you need any additional logs or steps from my side.
Best regards,
Designer username: bandrcresolution
Browser: Chrome (latest)
OS: [Your Operating System, e.g., Windows 11]