Browser compatibility of web mode

Hi,

I am currently using the web-mode survey, and normally I use the google chrome to open the link, which works without problems.

But when I tried with the internet explorer, it shows this.

I also got the comments from those who received the questionnaire that it caused the same issues when used in Firefox.

Is this a known issue and is there any way to fix it?

I appreciate your help/advice.

Best,
Kazusa

This is unlikely caused by the browser version. Must be something else.