Automatic Backups

(1) Is there a way to automatically backup all gathered information?
(2) How can backups be restored?

Yes. All of the cloud servers’ data are periodically backed up by our staff who will also restore it in case of a catastrophic failure.

For installations on the local servers consult your system’s administrator.

Best, Sergiy

What about data on the tablets? What if a person collected interview for an entire day, then the tablet crashes at the end of the day? … and they did not sync during the day.

See here:
https://support.mysurvey.solutions/faq/what-to-do-in-case-a-tablet-gets-broken-damaged-or-destroyed-/

The support site has actually a wealth of information about the Survey Solutions software and is a good starting point for beginners questions.

Best, Sergiy

Nice. I missed that. Thanks.