Assignements are not synhronized to tablet

Survey Management
,
1

Here’s the corrected version of your message:

Hello,

After resetting a tablet, we reconnected a user and received the following message:

“Assignments are locked until synchronization is complete.”

Please find the image from the tablet attached here:

image
image913×1532 55.9 KB

The user cannot see new assignments.

Please help us to unblock this situation.

Regards,
Evgueny

2

Unless I’m missing something, that message simply indicates that synchronization with the server needs to be completed before the user of the tablet can perform any actions on assignments on the tablet.

The user looks to be synching a fairly large number of assignments.

Is synchronization progressing?