Application update and synchronization issues

We are facing issues while update the application since morning.please try to give the solution.

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Hi All,
We are having the same issue even after update with the last version (V6.0).


We are also facing the same issue. Please help

We are also having the same problem and we are in the middle of a survey, our interviewers are unable to send data.

See here:

Morning, interviewer application was downloaded, getting a error after attempted installation “app not installed”,. When synchronization is attempted getting a message you have incompatible version of survey solutions" it is advising that interviewer should uninstall and reinstall. My concern is the data still on the tablet, and what a uninstall might do, is there a way to back up what is on the tablet. Can i get some help with this please.