Dear Survey Solutions Support Team,
This is referring to our local server.
We would like to ask for your assistance to eliminate the technical error that appears when we are trying to download a dataset from the local server.
When I click on “Add to queue” my download request, I keep receiving a message “An unexpected error occurred during export. We are sorry for inconvenience. Please contact support team firstname.lastname@example.org with the log files *.log that are stored in the application folder.”
The log files and screenshots of errors are attached for your review.
Your support is requested to resolve this issue.